KBA KB0395748
Support Note
Symptom
How do I check the reason for my invoice rejection?
Cause
Invoice rejections can occur when:
- The invoice does not meet the buyer's transaction rules.
- Required information is missing or invalid.
- The buyer's integrated invoicing system rejects the invoice.
- The invoice does not comply with buyer-specific invoicing requirements.
Resolution
Review the rejection reason for your invoice:
- Sign into your SAP Business Network account.
- Open the rejected invoice.
- Click the History tab.
- Review the rejection message and comments.
- Identify the specific reason for the rejection.
If the rejection reason originates from the buyer's internal system or business process,
contact your buyer for clarification.
After correcting the issue, create and submit a new invoice.
See Also
Personas
Supplier
Components
SBN-AN-INT-INV, SBN-AN-TX-ADM-INV, SBN-AN-TX-INV
SAP Business Network for Procurement & Supply Chain > SAP Business Network Integrations > CXML Invoices, SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing), Transaction Documents > Transaction Document Administration > Transaction Document Administration Invoices