If you transact using the Business Network, you may be charged fees based on your volume. The following information helps you understand why you're being charged and how to pay your Ariba subscription invoice.

To renew your subscription and pay the invoice, follow these steps:

1. In the upper-right corner of the application, click [user initials] > Service Subscriptions.
2. Under My Subscriptions click Open Bills.
3. Check off the open box to the left of the invoice.
4. Select the payment method > Continue.
5. Review your payment details and click Pay.

If you need more information about your subscription package or automatic renewal, see the SAP Business Network Fulfillment: Subscriptions and Pricing section of Ariba.com.

To cancel an optional subscription up to 30 days after the invoice date, follow these steps:

1. In the upper-right corner of the application, click [user initials] > Service Subscriptions.
   
2. Under My Subscriptions click Open Bills.
3. Choose the invoice that you want to cancel and click the bill number.
4. Look for the Optional Services section. Note: If the optional package is just one part of an otherwise standard invoice, the Cancel button is next to the optional package itself.
5. Click Cancel Subscription. This option is only available if you have not renewed the service.

   Ariba displays a confirmation page after you click Cancel Subscription. You can confirm the cancellation or quit without canceling the service.

6. Click OK.

You can print a copy of your subscription invoice before or after you pay your subscription costs. When you print your invoice, the printed copy acts as your receipt.

To set up Ariba as a vendor in your system, download our W-9 form.

To change your payment method for Ariba subscription invoices, update your credit card information or select an alternative payment method. You can also store your credit card to pay future subscription invoices.

If a case is created, it will be sent to the billing team and you will be contacted by a representative.

SAP Business Network for Procurement & Supply Chain > Subscription fees