FAQ KB0392433
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How do I add a new user to my company's Ariba Network supplier(ASN) account?
Questions

How do I add users to my company's Ariba Network supplier(ASN) account? How can I create a sub-user?

Answer

If you are the account administrator, you can add users with the following steps:

To add users to the account, you must first create at least one role. You can assign multiple users to the same role or create a separate role for each user.

To create a role:

  1. In the upper-right corner of the application, click [User Initials] > Settings and select Users.
  2. Under the Manage Roles tab, click .
  3. Enter a Name for the role.
  4. Select the appropriate permissions using the check boxes.
  5. Click Save.

To create a user:

  1. In the upper-right corner of the application, click [User Initials] > Settings and select Users.
  2. Click the Manage Users tab.
  3. Click the icon.
  4. Enter the user's information (Username, Email Address, First Name, Last Name and Phone).
  5. Select a role in the Role Assignment section.
  6. Assign a customer (All customers or Select Customers).
  7. Click Save.

After you create the user, the user receives an email with the username and a temporary password. The temporary password will be valid for 24 hours. The user must access the account and change the password when logging in for the first time.

If any sub users were created through a sourcing invitation they received from a buyer, you will need to approve them by following the directions below:

  1. In the upper-right corner of the application, click [User Initials] > Settings and select Users.
  2. Click Manage Unapproved Users.
  3. Select the users to approve.
  4. Click Approve.
  5. Click Save.
Additional Information

You can also check our Ariba Network Portal for Suppliers where you will find information about SAP Ariba, billing and helpful articles explaining how to manage your SAP Ariba Account.


Applies To

Ariba Network > Administration (Buyer & Supplier Account Administration)
Ariba Network > SAP Ariba Supply Chain Collaboration
Strategic Sourcing

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