SAP Business Network Is Moving to a New Platform

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The good news: SAP handles the heavy lifting. Your upgrade is scheduled and executed by SAP as part of a carefully planned wave — you won't need to sign up, apply, or initiate anything yourself. However, preparation on your end is important.

How Waves Work

To ensure a smooth experience for everyone, SAP groups customers together into waves — each wave representing a set of accounts that will upgrade within the same scheduled window. The number of customers in each wave varies.

Your Test Environment Goes First

For most customers, no immediate action is required. SAP manages the upgrade end-to-end. When your wave is approaching, you will receive a minimum 30-day advance notification with everything you need to prepare.

That said, an upgrade checklist has been developed to ensure the transition is as smooth as possible. While the steps below are optional, they are highly recommended.

Buyer Upgrade Checklist

How to Request an Upgrade Delay

If your scheduled upgrade window conflicts with a critical business period, you can request a delay by logging a case in SAP for Me. SAP will review your request and confirm a revised window within 2026 or Q1 2027.

When logging the case, include the following:

The great news: SAP handles your suppliers' upgrade automatically. No action required on their end.

Here's how you can support them through the transition:

• 🔎
  Know where they stand A new column in your Current Relationships view shows whether each supplier is still on the current platform or has already migrated to SAP Business Network on SAP Business AI Platform. Review the Supplier Generation Guide for step-by-step instructions.
• 👁
  Preview the new Supplier experience You can set up a test supplier account using walk-up self-registration to see the new experience before updating your materials. Be sure to review our Country-Specific Supplier Onboarding page.
• 📋
  Give them a heads up While SAP will notify suppliers directly, a quick note letting suppliers know the upgrade is coming goes a long way. Point them to the Supplier Migration Guide for everything they need.
• 📄
  Update your documentation During the transition, your suppliers will be on a mix of Gen1 and SAP Business AI Platform interfaces. Make sure your supplier-facing documentation covers both until Gen1 is fully sunset.

That's it. SAP takes care of the rest.

SAP runs the upgrade in the background — there's no reimplementation, no data loss, and minimal downtime.

What Carries Over Automatically

SAP runs the upgrade in the background and validates the completeness of all data and documents. No reimplementation. No data loss. Minimal downtime. The following are preserved automatically when your account migrates.

Information reflects SAP Business Network planning as of September 2026 and is subject to change without notice.

What Will It Look Like After?

SAP Business Network has a new look on SAP Business AI Platform — updated navigation, cleaner layout, and faster load times. A series of short walkthrough videos covers every major area of the new buyer interface: homepage, supplier enablement, notifications, purchase orders, invoices, and more.

After Your Upgrade

SAP manages the upgrade entirely. A few things are worth confirming once your SAP Business Network account is live on SAP Business AI Platform:

• 🔎 Validate your priority transactional use cases are running correctly — purchase orders, invoices, and any business-critical workflows
• 🔎 Check that your configurations and business rules carried over as expected
• 🔎 Confirm your user access and notification settings are still in place

SAP's goal is to have all customers upgraded by early 2027. Commerce Automation customers began upgrading during Q1 of 2026. If your organization uses Supply Chain Collaboration, your wave is scheduled to begin in Q4 of 2026. After Q4, both CA and SCC customers will be upgraded until completion in 2027.

SAP's Approach to Determine Your Wave

SAP determines wave composition by analyzing each account's transaction volume, deployed features, current configurations, and usage patterns. This approach allows SAP to manage your upgrade thoughtfully and give each customer the attention it requires.

Evolving Global Regulations & Timeline Impact

When determining your upgrade wave, SAP factors in your region and applicable regulatory requirements. If your organization operates in markets with upcoming e-invoicing mandates, your wave is designed to get you there in time.

The vast majority of upcoming global e-invoicing mandates will be delivered exclusively on the new SAP Business AI platform. Key markets to be aware of:

Not sure which mandates apply to your organization? The SAP Regulatory Change Manager tool is the best place to check.

If your organization uses Managed Gateway for Spend & Network (formerly Cloud Integration Gateway, or CIG):

Most questions about the SAP Business AI Platform upgrade are answered in the FAQ. If your suppliers are raising questions about the migration, you can point them there too — it covers the full migration for both buyers and suppliers.

Step-by-Step: Logging a Case for SAP Business AI Platform Upgrade

1. 1. Log in to SAP for Me using your S-user account — me.sap.com
2. 2. Include "SAP Business Network Upgrade" in the case subject header
3. 3. SAP Support will be monitoring queues for new cases — for more information on case priority levels and SLAs, refer to the SAP Support Portal

New to logging a ticket in SAP for Me? Review the step-by-step guide ›