Welcome
to the PayPal Supplier Information Portal

PayPal Early Payment Program

How to get paid early on your approved invoices using Taulia Solution

• Get Paid Early
• SBN Supplier Learning Site
• SBN and Taulia Solution

Business Network General Resources
General resources for suppliers transacting using the Business Network

• Business Network Supplier Training
• Creación de Facturas en Ariba para Proveedores en México
• Ver el estado de pago en Ariba -Mexico

Only applicable for Enterprise Account suppliers

• Business Network Subscription and Pricing
• Billing Information Portal
• Fees Explanation Video

Supplier Onboarding & Risk Assessment
View information on supplier registration, responding to the risk assessments in ServiceNow, and participating in a sourcing event.

• Register as a supplier with PayPal
• Help Document for Suppliers
• Procedure for Password Reset
• ComplyExchange Help Document
• Ariba Help Document
• Registro en Ariba como Proveedor de PayPal en México

Integration & Catalogs

Integration Documents
Business Network offers the possibility to integrate with your back-end ERP system via cXML or EDI, for automatic exchange of electronic documents. You can access integration guides from the resource list on the link above. Integrated suppliers should also reference the Business Network Supplier Guide to configure a test account; testing is required for cXML and EDI transactions.

Catalog Documents
Catalogs are text files stored on Business Network (CIF) or on your own website (PunchOut) that describe your products, services, and prices. This allows customers to easily place orders with your company. You can access catalog guides and documentation from the link below.

If you wish to provide a catalog or complete an integration project with PayPal, please reach out to vendorcommunications@paypal.com to start the project.

Click here to view catalog and integration specific documents for PayPal.

Business Network Account Training and Guides

Applicable to both standard and enterprise suppliers

• How to customize your workbench
• How to add attachments to invoices

Standard Account Specific

• Standard Account Welcome Page
• Self-Help Portal
• Supplier Info Pack
• Functional Training Video
• PayPal Standard Account Supplier Training Recording

Enterprise Account Specific

• Training guides and videos on how to transact with PayPal
• PayPal Business Network Enterprise Quick Start Guide EN
• PayPal Business Network Enterprise Supplier Guide EN
• How to Create an Order Confirmation (Optional)
• How to Create a Ship Notice (Optional)
• Locating and Reviewing Purchase Orders
• How to Create a Material Invoice
• How to Create a Service Invoice
• Locating and Reviewing Invoices

PayPal Letter
Review key messaging regarding the transition to the Business Network. 

• Important Update for PayPal Suppliers
• Enterprise Account - Project Notification Letter

Support Methods for Getting Your Specific Questions Answered:

• Business questions? Contact PayPal at vendorcommunications@paypal.com
  • Effective August 19, 2021, please expect response to your inquiry from PayPal Technology paypal@service-now.com. Please work with your IT team to whitelist as necessary to ensure you are able to receive emails from paypal@service-now.com domain going forward.
• How do I register, configure my account, or transact with PayPal? Contact the Enablement Team at PayPal Supplier Enablement Assistance.
• My account is not working properly, and I have a technical issue: Contact the Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to Support. Be as clear as possible in your communication and provide any screenshots to expedite your request.