FAQ KB0402342
Email
Why am I unable to locate the Customer Administrator group or other sensitive groups?
Symptom

I am searching for a variety of groups but I am unable to find them to add users to.


Resolution

Within the application, there are certain groups which carry sensitive permissions.

Sensitive permission groups may only be searched(or modified) if a user is a member of a group already granted the necessary sensitive permissions, such as Customer Administrator. The visibility limitation for end users also applies for custom groups which are children of the listed sensitive group(s).

If no users have membership to the group containing sensitive permissions, the group will not appear within the application search results nor data export.

Some groups which can only be viewed by members already in each unique group, due to the attached sensitive permissions, are as follows:


See Also

You can read further below:



Applies To

Core Procurement > Core Administration > Core Administration User Management
Strategic Sourcing
Supplier Risk

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