Why am I not able to login to my SAP Business Network account?

Error: Your email was not found try to use another email linked to sourcing using the invitation link provided.

If you do not know your password or username, go to the Supplier Login page and click Forgot Username or Password to begin the reset process.

Otherwise there are several reasons why you may not be able to log into your SAP Business Network account.

Here is a list of links to troubleshoot common login issues:

• I did not receive the password reset email
• My account is locked
• The password reset link is expired
• I can't access the former administrator's account
• I received an ANERR login error

If you still can’t access your account, you can contact SAP Support directly.

It is important to remember that the password system accepts a variety of special characters. However, the symbol "@" (at sign) is generally used for e-mail addresses and cannot be recognized or validated as part of a password.

Recommendation is to use other special characters like "#", "$", "!" or "%" when creating secure passwords.

You can find more information in the links below:

https://me.sap.com/notes/0003177749

https://me.sap.com/notes/0003174542

https://me.sap.com/notes/0003174983

SAP Business Network for Procurement & Supply Chain > Pre Log & Login
SAP Business Network for Procurement & Supply Chain > Pre Log & Login > Clause Alert
Strategic Sourcing
Strategic Sourcing > Sourcing Events > Sourcing Event Registration/Login
Strategic Sourcing > User Administration