• I am unable to access my account because even when I enter the correct sign in information I receive a Bug Report page.
• The application does not complete any actions. Page goes blank after spinning.
• How do I resolve the following login error? An unexpected error occurred. If you need assistance, Contact SAP Support with the Error Reference Number: ANERR - [error code]

To resolve the issue:

1. How do I clear my browser cache and cookies?
2. Close all browser windows
3. Open a new browser window, and login to one of the following Ariba solutions:
   • SAP Business Network
   • Ariba Sourcing
   • SAP Business Network Discovery

If the error persists after trying these steps, contact SAP Support.

Make sure to use an Internet browser that is certified by Ariba.

You can also troubleshoot some other common browser issues.

S2C Administration
SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario
SAP Business Network for Procurement & Supply Chain > Registration & Onboarding