Supplier Information Portal

Welcome to the BITZER Supplier Information Portal. This portal provides information for all suppliers conducting business with BITZER. For your organization, this means that the traditional way of transacting with us is changing fundamentally. On this site you will find information regarding the transformation as well as a number of tools to help answer any of the questions you may have.

What information are you looking for?


Buyer Letter

BITZER informs about new Digital Procurement Platform. Please check the Project Notification Letter (in German only).


    Project Introduction

Find more information to the project and the whole BITZER Initiative (in German only). See what are the goals, expectations and the project scope or listen to the Supplier Summit (in German only)

Ariba Network

More than just a supplier network, Ariba Network is a dynamic, digital marketplace, that helps you efficiently manage sales cycles, improve cash flow, and grow your business.

For more information visit Ariba Network for Suppliers or watch this short Video Introduction to Ariba Network.



Integration & Catalog

Documentation regarding catalog & integrations processes for transacting via the Ariba Network.

Please click here for the Catalog Guidelines for Punchout or here for static Catalog Guidelines, Templates and UNSPSC Materials or check the "HOW TO" Videos or other catalog related information here.

Please click here for EMEA Integration cXML Guidelines.


Standard Account Information

As a new standard account user, it's important to know how to utilize the services of SAP Ariba Customer Support.

You can use the Help Center for FAQ’s, tutorials, and demos for help with using your account.

Or check below something to start with:


Training Guides & Videos

Learn how to transact with BITZER in Ariba Network.

Find out more videos and guides HERE.



How to get more support

  • For all Business and Process related questions contact BITZER at 

  • For Ariba Network questions, registration steps and Onboarding queries: Please submit your requests in this Online Query Form (for EMEA Region only)

  • For other Ariba related questions, technical issues, bug, please contact Customer Support: Contact the Ariba Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to Ariba Support. Be as clear as possible in your communication and provide any screenshots to expedite your request. Or check the guide here: How to contact Support 



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