• Does the URL for suppliers and workers change when the buyer URL changes?
• A buyer company wants to know what URL they should communicate to supplier and worker users

• Supplier and Workers sign into the SAP Fieldglass Network and it has URL that is different from the one the buyers use
• The new URL and IP addresses, mean that supplier IT teams must make changes to ensure there are no disruptions

URLs for Supplier and Worker users:

• NA instance: www.us.fieldglass.cloud.sap
• EU Instance: www.eu.fieldglass.cloud.sap
• AE instance: www.ae.fieldglass.cloud.sap
• AU instance: www.au.fieldglass.cloud.sap
• SA instance: www.sa.fieldglass.cloud.sap

Notes for EU and NA instances:

• Only buyer users sign in using their specific URL: xxxx.us.fieldglass.cloud.sap (where xxxx is their company code)
• During application use, supplier and worker users may be redirected to the buyer's link when they access the buyer data.
  • Example:
    1. A supplier user signs into the SAP Fieldglass Network using the current hyperlink
    2. They navigate to a list view of job postings that have been distributed to them
    3. When they click a hyperlink for a job posting, they will be routed to that buyer's company instance to view the details

• Visit SAP Help Portal > SAP Fieldglass > Tenant Isolation and Hyperscaler Migration Program to get a comprehensive overview of the program
• Find curated answers specific to this program with the General FAQs and Technical FAQs

Fieldglass > Support Best Practices > Support Best Practices - Information