My newly created sub-user is unable to create invoices in their account.

Your sub-users will not be able to create invoices until they are granted the necessary permissions by the account administrator.

If you are the account administrator, you can create the invoicing role by following these steps:

1. In the upper-right corner of the application, click [User Initials] > Settings > Manage Users.
2. Under the Manage Roles tab, click the blue + icon.
3. Enter a Name for the role.
4. Tick the checkbox for the Inbox and Order Access and Invoice Generation permissions from Page 2.
5. Tick the checkbox for the Outbox Access permission from Page 3.
6. Click Save.

To Edit the existing role:

1. Under the Manage Roles tab, click [Role Name]
2. Click Show me all the available permissions
3. Repeat Step 4 & 5 above
4. Click Save

You can now add this new role to either an existing or new user, using the steps below:

To add this role to an existing user:

1. Under the Manage Users tab, click Actions > Edit.
2. Select the [Role Name] under Role Assignment > Save.

To add this role to a new user:

1. Click the Manage Users tab.
2. Click the blue + icon above the AN Access column.
3. Enter the user's information (Username, Email Address, First Name, Last Name).
4. Select a role in the Role Assignment section.
5. Assign a customer (All Customers or Select Customers).
6. Click Done.

If you do not see the permissions listed, refer to Supplier cannot see the full list of permissions when creating a User Role.

SAP Business Network for Procurement & Supply Chain > BN NG User Management(roles/permissions, authorization, etc)