Symptom

How do I set up payment notifications?

Resolution

Remittance advice documents provide details about individual payments your customer has sent you. Scheduled payment documents, on the other hand, are documents your customers can send you about proposed payment transactions.

In order to receive notifications for payment documents, follow the steps below in your SAP Business Network account:

1. In the upper-right corner of the application, click [User Initials] > Settings.
2. Click Notifications and select Network tab.
3. Scroll down to the Settlement section.
4. Check the option Send a notification when payment remittances or payment plans are received.

See Also

• This option is available to both Enterprise and Standard supplier accounts.
• If you can see the Settlement section but not the option above to enable it, it means you don't have a trading relationship with a customer yet. See KB0396585 - How do I view my trading relationships for more details.
• You may refer to Track Payments for more information.

Keywords

payment plan,email notifications

Personas

Supplier

Components

SBN-AN-PAY, SBN-AN-PAY-RMT, SBN-AN-PAY-SP

SAP Business Network for Procurement & Supply Chain > Payments, SAP Business Network for Procurement & Supply Chain > Payments > Remittances, SAP Business Network for Procurement & Supply Chain > Payments > Scheduled Payments