How do I configure my SAP Business Network account to receive payment notifications from my customer?
How do I set up payment notifications?
Remittance advice documents provide details about individual payments your customer has sent you. Scheduled payment documents, on the other hand, are documents your customers can send you about proposed payment transactions.
In order to receive notifications for payment documents, follow the steps below in your SAP Business Network account:
- In the upper-right corner of the application, click [User Initials] > Settings.
- Click Notifications and select Network tab.
- Scroll down to the Settlement section.
- Check the option Send a notification when payment remittances or payment plans are received.
- This option is available to both Enterprise and Standard supplier accounts.
- If you can see the Settlement section but not the option above to enable it, it means you don't have a trading relationship with a customer yet. See KB0396585 - How do I view my trading relationships for more details.
- You may refer to Track Payments for more information.
SAP Business Network for Procurement & Supply Chain > Payments
SAP Business Network for Procurement & Supply Chain > Payments > Remittances
SAP Business Network for Procurement & Supply Chain > Payments > Scheduled Payments