How do I view my customer relationships?
How do I view my customer relationships?
To view the Customer Relationships, follow the instructions below:
- Click [User Initials] > Settings > Customer Relationships.
- Click Advanced View.
- Click the Current, Pending, or Rejected tab to view the corresponding customer lists.
If you don't see the Customer Relationships option or the existing customer relationship lists, it may be because:
- Your customer has not sent the trading relationship request to your ANID. To establish a trading relationship with a customer, see How do I add a new customer?
- You are a sub-user on your company's SAP Business Network account. Contact your account administrator to get the Customer Administration permission enabled to your sub-user role.
If you can only see specific customer relationships, your account administrator will have to update the customers assigned to your sub-user role.
SAP Business Network for Procurement & Supply Chain > Account provisioning and insight > Relationship Management