Întrebări frecvente KB0401963
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How do I troubleshoot web browser issues?
Simptom

I am having Web/Internet Browser concerns, and I am unsure how to troubleshoot them.


Rezolvare

To clear your browser's temporary internet files and cookies/cache, please complete the following instructions:

  1. Open your internet browser (see list of compatible browsers below).
  2. Press Ctrl+Shift+Del.
  3. Remove the temporary files by selecting the following:
    • Microsoft Edge: Time range: All Time > Check Cookies and other site data and Cached images and files > click Clear now.
    • Google Chrome: Time range: All Time > Check Cookies and other site data and Cached Images and Files > click Clear data.
    • Mozilla Firefox: Time range to clear: Everything > Check Cookies and Cache > click Clear Now.
  4. Close your browser completely after clearing the data.
  5. Sign in to your SAP Business Network account.

Vedeți și

You can also enter Private Browsing, which make sure that cookies are not saved while browsing by right click on your Browser's logo in the Task Bar and Selecting one of the below options:

For more information about common browser issues: Common browser issues

Compatible browsers: What browser versions are certified for SAP Ariba cloud solutions?



Se aplică pentru

Achiziții
Administrare S2C
SAP Business Network pentru Procurement & Supply Chain
SAP Business Network pentru Procurement & Supply Chain > Administrare (administrare cont achizitor și furnizor)
SAP Business Network pentru Procurement & Supply Chain > Discovery & Sourcing/scenariu PunchOut contract
SAP Business Network pentru Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
Sourcing strategic

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