Ofte stillede spørgsmål KB0401963
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How do I troubleshoot web browser issues?
Symptom

I am having Web/Internet Browser concerns, and I am unsure how to troubleshoot them.


Løsning

To clear your browser's temporary internet files and cookies/cache, please complete the following instructions:

  1. Open your internet browser (see list of compatible browsers below).
  2. Press Ctrl+Shift+Del.
  3. Remove the temporary files by selecting the following:
    • Microsoft Edge: Time range: All Time > Check Cookies and other site data and Cached images and files > click Clear now.
    • Google Chrome: Time range: All Time > Check Cookies and other site data and Cached Images and Files > click Clear data.
    • Mozilla Firefox: Time range to clear: Everything > Check Cookies and Cache > click Clear Now.
  4. Close your browser completely after clearing the data.
  5. Sign in to your SAP Business Network account.

Se også

You can also enter Private Browsing, which make sure that cookies are not saved while browsing by right click on your Browser's logo in the Task Bar and Selecting one of the below options:

For more information about common browser issues: Common browser issues

Compatible browsers: What browser versions are certified for SAP Ariba cloud solutions?



Gælder for

Indkøb
S2C-administration
SAP Business Network for Procurement and Supply Chain
SAP Business Network for Procurement and Supply Chain > Administration (Kontoadministration for købere og leverandører)
SAP Business Network for Procurement and Supply Chain > PunchOut-scenarie for Discovery & Sourcing/Contract
SAP Business Network for Procurement and Supply Chain > SAP Ariba Supply Chain Collaboration
Strategic Sourcing

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