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Purchase Order (PO) fails with the error message:
PO-11: Cannot deliver order. Terminal error code for PO status: FE-28
After this error, there may be another error message like the ones listed below:
You can change the email settings on your account:
You can also look into your email server to see if the email address(s) is/are active, if any automatic reply is set up, or if any firewall settings are blocking the email.
Once the issue has been addressed with the email settings, you can resend failed POs.
The email configured under the Electronic Order Routing settings is rejecting the email from Ariba. This could be due to the email server/firewall settings, an inactive email, or an automatic reply.
Please note: If POs are failed only from one buyer, check any Override Routing settings.
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)