FAQ KB0393213
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How do I enable customer-specific purchase order routing?
Symptom

I would like to override the default routing method for Purchase Orders from specific customers.


Resolution
To customize your routing method by customer:
  1. In the upper-right corner of the application, click [user initials] > Settings > Customer Relationships.
  2. Click Advanced View in the top right.
  3. Click Actions > Override Routing to the right of the customer name.
  4. Click Customize routing preferences, then click OK.
  5. Customize the settings for order routing and click Next.

Choose whether to expose routing details to your customer.

  1. Click Next.
  2. Review the details and click Submit.

See Also

This functionality is available only for enterprise accounts.

See Overriding Order Routing for a Customer in the SAP Business Network for Trading Partners > Configuring Document Routing > Electronic Order Routing to learn further information about this functionality.



Applies To

SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)
Transaction Documents > Transaction Document Administration > Transaction Document Administration Orders

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