Support Note KB0397213
Email
Error: No bank account details found. [Buyer Name] requires this on all invoices.
Symptom

I keep getting the error below when creating an invoice Error: No bank account details found. [Buyer Name] requires this on all invoices.


Cause

The cause of the issue is due to the following reasons:

  1. Your customer has enabled the transaction rule Require suppliers to include bank account details on invoices.
  2. Beneficiary Bank details are missing in the Remittances section of your supplier account.


Resolution


See Also

The transaction rule Require suppliers to include bank account details on invoices does not apply to US suppliers.

Select Wire as Payment Methods if you are using wire transfer, and ensure SWIFT Code is not blank.

The admin can change permissions for users by following steps: KB0396955 - How do I change a sub user's permissions and Role in SAP Business Network?



Applies To

SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing)

Terms of Use  |  Copyright  |  Security Disclosure  |  Privacy