KBA KB0397213
Support Note
Symptom
I keep getting the error below when creating an invoice Error: No bank account details found. [Buyer Name] requires this on all invoices.
Cause
The cause of the issue is due to the following reasons:
- Your customer has enabled the transaction rule Require suppliers to include bank account details on invoices.
- Beneficiary Bank details are missing in the Remittances section of your supplier account.
Resolution
- If you have not added any Bank details under EFT/Check Remittances under Remittances. Kindly add the remittance information,
- If you have already added the details, make sure the Beneficiary Bank details are filled in EFT/Check Remittances section.
See Also
The transaction rule Require suppliers to include bank account details on invoices does not apply to US suppliers.
Select Wire as Payment Methods if you are using wire transfer, and ensure SWIFT Code is not blank.
The admin can change permissions for users by following steps: KB0396955 - How do I change a sub user's permissions and Role in SAP Business Network?
Keywords
Bank information, payment, invoice error, remittance, payment method, bank details.
Personas
Admin, Supplier
Components
SBN-AN-TX-INV
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing)