Symptom

How do I view my customer relationships?

Resolution

To view Customer Relationships, follow the instructions below:

1. Click [User Initials] > Settings > Customer Relationships.
2. Click Classic View.
3. Click the Current, Pending, Rejected tabs to view the corresponding customer lists.

See Also

If you don't see the Customer Relationships option or the existing customer relationship lists, it may be because:

• Your customer has not sent any trading relationship request to your ANID.
  To establish a trading relationship with a customer, see How do I establish a trading relationship with a buyer?
• You are a sub-user on your company's SAP Business Network account, you must contact your account administrator using How do I contact the account administrator for my company? to get the Customer Administration permission enabled to your sub-user role.

If you can only see specific customer relationships, your account administrator will have to update the customers assigned to your sub-user role.

Keywords

TRR, advanced view, current relationships, trading relationship

Personas

Supplier

Components

SBN-AN-APIN-RM

SAP Business Network for Procurement & Supply Chain > Account provisioning and insight > Relationship Management