• I am looking for information on what happens after submitting an invoice
• I need to how I can track its status in SAP Ariba/SAP Business Network.

SAP Business Network

Good invoice or bad invoice?

When you submit an invoice in SAP Business Network, it is validated against your customer’s rules. If valid, it is sent for approval; if it matches the PO and receipt, it is processed automatically (touchless). If there are mismatches, it is flagged as an exception.

Submitted invoices cannot be canceled. If an error is found, the invoice must be rejected by the customer before it can be corrected and resubmitted. You may also notify your customer about the incorrect invoice; for more information on contacting your customer, see this article.

Invoice exception

An invoice exception occurs when invoice details do not match the PO or customer rules, requiring manual review by an A/P clerk. Common issues include price or quantity mismatches, incorrect units of measure, or insufficient PO funds.

Exceptions trigger customer-specific actions such as PO adjustment, short payment, or rejection, and can delay processing and payment.

Invoice rejection

If an invoice is rejected (automatically or by an A/P clerk), you will receive an email notification. You can view the rejection reason in the invoice History tab, correct the issue, and resubmit the invoice. Ensure your email is updated in your notification settings to receive alerts.

Common reasons for rejection include incorrect price, quantity, total amount, tax details, or invalid/missing PO or contract references.

When will I be paid?

When an invoice is approved, its status changes to Approved and a payment schedule may be shared based on the payment terms, which specifies the date when you will be paid and any payment discount. You can view this document by clicking Payments > Scheduled Payments.

On the due date, the payment is processed and the status changes to Paid. A remittance advice may also be provided to help match payments to invoices. You can view this document by clicking Payments > Remittances.

SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing)