FAQ KB0394284
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What is a trading relationship?
Symptom

What is a trading relationship?


Environment

SAP Business Network


Cause

A trading relationship is a link between your supplier account and your customer's account on the SAP Business Network. It allows for the transfer of documents such as purchase orders and invoices between you and your customer.

If you do not have a trading relationship with a customer, you will not be able to invoice for that customer or complete any related actions.


Resolution

To establish a trading relationship with a customer follow the below steps:

  1. Sign into your SAP Business Network Business account
  2. Click [user initials] in the upper-right corner of the application
  3. Locate your SAP Business Network ID (ANID) number and provide it to your customer

With this, your customer can add your company as a trading partner and send you a trading relationship request.

Once you establish a relationship with your customer you will be able to receive and invoice purchase orders that they send you.


See Also

A trading relationship will be required to transact with your customer on both Enterprise and Standard Accounts.

If you would like current or future trading relationships to be Automatically accepted, please ensure that this preference is turned on at the top of the page.

To set your account to manually review all relationships, follow these steps:

  1. Click on Advanced View on the right.
  2. From the customer relationships page, click on the Current Relationships tab.
  3. Select Manually review all relationship requests and click the Update button.
  4. All future relationships will need to be reviewed and will wait in the Pending section of your account.





Applies To

SAP Business Network for Procurement & Supply Chain > Registration & Onboarding

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