FAQ KB0392988
Email
Error: "No relationship with Supplier"
Symptom

My transaction documents are failing to route to SAP Business Network because of the following error message:

Error: No relationship with Supplier.


Environment

SAP Business Network

SAP Ariba Purchasing and Receiving


Cause

Although the supplier setup in SAP Ariba Buying solutions is correct, the supplier account has not been added as a trading partner on SAP Business Network.


Resolution

You need to establish a trading relationship with the supplier before you can begin sending transaction documents to them. Please check the document: KB0395260: How to establish a trading relationship request with a supplier in SAP Business Network?


See Also

After a trading relationship is established, the document is sent successfully to SAP Business Network, unless it has permanently failed in SAP Ariba Buying solutions. If the documents History tab indicates a permanent failure, there are still corrective actions your buyer can take. Please check document KB0393571: How do I resolve a purchase order that reaches Permanently Failed status?

See also KB0402373: Why did a document sent to my supplier fail with the error "No relationship with supplier", if we already had a trading relationship?

For the information to establish a relationship with a supplier, please refer KB0395260: How to establish a trading relationship request with a supplier in SAP Business Network?.



Applies To

Purchasing > Purchase Orders
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)
Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts) > POs, Ship Notices & Goods Receipts XML Integration

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