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Air Canada

Sourcing

 

What's New?

Air Canada is transitioning to new financial and procurement platforms to enhance and streamline our business processes. This change includes integrating a new Enterprise Resource Planning (ERP) system, updating our SAP Business Network ID (ANID), and implementing advanced tools for procurement, supplier management, and financial transactions. 

These changes will come into effect on August 5, 2025

Our dedicated Supplier Enablement team is here to support your onboarding over the next few months. They will be reaching out with important communications, training opportunities and other key activities to guide you through the change. Please be on the lookout for these emails as they might include information that might impact your ability to receive orders or invoice notifications (we recommend checking your spam/junk folders).

If you have any questions, please reach out to the Air Canada Supplier Enablement Team via our Supplier Support Request Form

 

RFx (request for x) encompasses the entire formal request process and can include request for information (RFI), request for proposal (RFP), and request for quotation (RFQ). 

 

Click Below for Assistance with Account Creation Click Below for Assistance with Accessing a RFx Event Click Below for Assistance with Responding to a RFx Event

 

 

 

 

Need Support? 

 

  • How do I register, configure my account, or transact with Air Canada? Contact the SAP Business Network Enablement Team or the SAP Business Network Supplier Enablement Helpdesk at +1 800-974-4899 (North America only).
  • My account is not working properly and I have a technical issue: Contact the SAP Ariba Customer Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to SAP Ariba Support. Be as clear as possible in your communication and provide any screenshots to expedite your request.
  • Video on how to submit a case to the Ariba Support team, Help Center Overview.
  • Business questions? Contact your Air Canada contact person. 

 

 

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