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National Grid Supplier Information Portal |
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Welcome to the Supplier Information Portal that provides information for all suppliers conducting business with National Grid.
What information are you looking for?
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🏢 Welcome to National Grid Supplier Onboarding National Grid is committed to building strong, transparent, and efficient relationships with our suppliers. To support this, we use Ariba Supplier Lifecycle & Performance (SLP) for all supplier interactions—from onboarding to vendor data management. 🔗 Supplier Lifecycle & Performance (SLP) All suppliers are required to use Ariba SLP to maintain their relationship with National Grid. This platform ensures: •Streamlined onboarding
•Centralized vendor data management
•Improved compliance and efficiency
Please see the documents below for further information. Existing Suppliers When existing suppliers National Grid suppliers require an update to their vendor record/profile, they will need to contact our Master Data team at Masterdata@nationalgrid.com to initiate the proper questionnaires. Once updated information is provided, suppliers can manage further changes directly in the Ariba Network. US Supplier Resources US suppliers and vendors can visit the National Grid website for FAQs, forms, and applications. For support and inquiries, please contact the appropriate mailbox: •General Questions, Payment Status, Escalations
📧 Accountspayablequestions@nationalgrid.com •Purchase Order Revisions
📧 SDCProcurement@nationalgrid.com •Vendor Record Maintenance or Payment Method Changes
•Ariba-Related Questions
📧 NationalGridAriba@nationalgrid.com For additional support and general supplier information, please visit the National Grid Supplier Portal.
UK Supplier Resources UK suppliers can initiate requests by emailing |
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📘 Ariba General Training Guides & Videos Resources for US Suppliers Transacting with National Grid via the SAP Business Network 🔗 SAP Business Network - Supplier Learning Site A centralized learning hub designed to assist suppliers in managing their SAP Business Network accounts. 📄 National Grid Supplier Add-On Guide Step-by-step instructions tailored to National Grid’s processes, complementing the SAP Supplier Learning Site. 🎥 National Grid Specific Training Videos 📺 Demo Playlists ·Standard Account Demo Playlist
▸ General training on account setup, document review, and submission. ·Enterprise Account Demo Playlist
▸ Advanced training for enterprise-level account configuration and document handling. 📦 Additional Support Articles & Instructions |
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🔗 Integration & Catalog Guidance for Transacting via the SAP Business Network with National Grid 🔄 Integration SAP Business Network enables integration with your back-end ERP system using cXML or EDI for automated electronic document exchange. ⚠️ Integration is available only to suppliers using an Enterprise account. Resources: ·📄 National Grid – Integrated Supplier Transaction Guidelines
Includes cXML and EDI deltas. ·📄 National Grid – Integrated Supplier Test Plan Template
🛒 Catalogs Catalogs allow customers to easily browse and order your products and services. These can be hosted: ·On the SAP Business Network (Static CIF Catalogs)
·On your own website (PunchOut Catalogs)
Resources: 📬 Ready to Get Started? If you wish to provide a catalog or begin an integration project with National Grid, please contact:
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❓ Frequently Asked Questions (FAQ) Answers to Common Questions from National Grid Suppliers 📘 Frequently Asked Supplier Questions A comprehensive document addressing the most common inquiries from suppliers working with National Grid. Applicable to suppliers using an Enterprise Account Understand the cost structure and subscription options available for SAP Business Network accounts. Access billing details, payment history, and account charges through the dedicated portal. A helpful video that breaks down SAP Business Network fees and billing practices. |