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Welcome to the Amtrak Supplier Information Portal

SAP Business Network 

Welcome to the Supplier Information Portal that provides information for all suppliers conducting business with Amtrak. For your organization, this means the traditional way of transacting with us is changing fundamentally. On this site you will find information regarding the transformation, as well as, a number of tools to help answer any of the questions you may have.

What information are you looking for?

Amtrak's Initative


Amtrak Values it's suppliers - we are Business Partners. Amtrak now uses the SAP Business Network to manage business transactions such as Purchase Orders, Invoices and Payments. The SAP Business Network provides transactional and fiscal transparency and efficiency

 

 

 

Start Here

Supplier Guide - Connecting with Amtrak on SAP Business Network

  • With this guide, you will understand how to:
    • Complete Amtrak's Registration Questionnaire
    • Accept the Trading Relationship Request

Standard Account Training Demo - Learn to merge your first purchase order, create an order confirmation, ship notice and invoice. Customize your workbench and add users.

Upgrade to Enterprise Its FREE with Amtrak

Benefits of upgrading to an Enterprise Account

What is the difference between Enterprise and Standard

 

 

Accessing the Help Center

Contacting Customer Support from the Login Screen or when Logged into your Account

How Do I Reset My Password?

 

 

 

 

 

Integration and Catalog

Catalog Guide

CIF Template

Commodity Codes

 

Standard Account Information

Standard Account Welcome Page

Self-Help Portal

How to Upgrade Your Account

 

 

Training Guides and Videos

 

Creating an Invoice with Amtrak - Video Trainings

Video - Creating an Invoice of off of PO

Video - Creating an Invoice off of a Blanket Purchase Order (BPO)

 

Order Confirmations and Ship Notices - Video Trainings

Video - How to Create an Order Confirmation

Video - How to Create a Ship Notice

 

More Guides and Videos

Video - Account Overview

Video - User Creation

Video - Accepting a PO Invitation

PDF - Accepting your First Amtrak PO Invitation, Navigating your Account and Transacting

PDF - Submitting Order Confirmation, Ship Notice, Invoice and Workbench Navigation

Video - Enterprise Account Log In and Home Page Tour

Article - How Can I Update Where my Purchase Orders are Sent to?

SAP Business Network Supplier Learning Site

Support Methods for Getting Your Specific Questions Answered:

  • Business questions? Please reach out to your Amtrak specific buyer. 
  • How do I register, configure my account or transact with Amtrak? Contact the SAP Business Network Enablement Team via Amtrak's buyer landing page.
  • My account is not working properly and I have a technical issue: Contact the SAP Business Network Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to SAP Business Network Support. Be as clear as possible in your communication and provide any screenshots to expedite your request.

 

 

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