Welcome to the Johnson Controls Indirect Supplier Information Portal

Project Notification Letter (PNL)

New requirements for transacting through the SAP Ariba Business Network & what to expect.  

• SAP Ariba Project Letter (English & Spanish)
• IT ERP Migration Go-Live Oct 1 2023

Supplier Information Session

Review a recording introducing you to our Business Network Initiative and all its details.

Enterprise Account Guidance

• English Enterprise Account
• Spanish (Spain) Enterprise Account
• Spanish (Mexico) Enterprise Account Summit

Standard Account Summit with Training

• Standard Account Summit
• Standard Account Summit, functional training at 20:22 min mark (Spain)
• Standard Account Summit, functional training at 15:45 min mark (Mexico)

Training Guides & Videos Specific to Johnson Controls:

Learn how to transact with Johnson Controls:

• Functional Training for Account Setup, Order Confirmations and Invoices with auto-generated Service Entry Sheets
• How to find a Purchase Order, Invoice, and Payment Statuses
• Create an Order Confirmation 
• Create an Invoice with an auto-generated Service Entry Sheet  (Most used)
• Adding Tax, Shipping, Special handling, & Discounts to an invoice

Training Guides & Videos Provided by SAP:

On Demand Video Playlist By Language:

English French  German Spanish Italian Portuguese Chinese  Japanese 

General Guidance by SAP:

• Account Overview,
  • This video gives you an overview of your account including the workbench, home page widgets, company settings, customer relationships, notifications, and the Help Center.
• Creating new user roles & Assigning permissions
  • This video shows how to create new users on SAP Business Network.
• Get Ready to Transact
  • This video walks you through the workbench.
• Notification Routing - Purchase Orders
  • This video shows how to configure routing for purchase order notifications.
• Create an Invoice (general Invoice guidance)
• Credit Memos
  • This video shows how to process a credit memo
• SAP Help Center
  • This video shows the Help Center and how to create a ticket for technical support.
• Forgot Password Video
• How do I downgrade my Enterprise account to a Standard account?

Integration & Catalog

Integration

• JCI cXML Deltas- NAMER
• JCI EDI Deltas - NAMER
• Integration Supplier transaction Guide- Namer
• JCI cXML Deltas- EMEA

Catalog 

• Creating and Publishing Static Catalogs
• CIF Template for Level 1 PunchOut Catalogs
• CIF Template for Level 2 PunchOut Catalogs
• Creating and Publishing PunchOut Catalogs
• CIF Template for Static Catalogs
• JCI Catalog Instructions and Resources

Standard Account Information & Support

• SAP Ariba Training – Standard Account
• Standard Account Welcome Page
• Standard Account Functional Training
• Standard Account Features

Business Network General Resources

• Business Network Introductory Video
• Subscriptions and Pricing
• Enterprise Account Comparison
• Welcome Kit for upgraded suppliers

Support Options

Access the Help Center via your Standard Account or use following knowledge resources:

• Support Page
• One Pager
• Supplier Info Pack
• Webcasts

Support Methods for Getting Your Specific Questions Answered:

• Business questions? Contact SupplierEnablement@jci.com 
• Business Network related questions?  Business Network Portal
• My account is not working properly and I have a technical issue: Contact Business Network Support