UCB

Standard Account Supplier Training

Content

• Standard Account Features
• Enterprise Account Comparison
• Welcome Kit for upgraded suppliers

Training materials

Access the Help Center via your Standard Account or use following knowledge resources:

• Support Page
• One Pager
• Supplier Info Pack
• Webcasts

UCB Supplier Enablement Team

Send all business and process related questions to:

e-invoicing@ucb.com

Example:

• I am in the middle of a contract negotiation with UCB, should I join the SAP Business Network?
• When could I expect the first purchase order to be sent via SAP Business Network?
• What entities are in scope?

SAP Business Network Support

For other SAP Business Network technical issues and bugs, please contact Customer Support.

Please review the guide here to learn more:

How to contact Support

Example:

• I need to reset my password and/or username.
• I would like to request a change of the account administrator.
• I am not able to access SAP Business Network using my browser.
• We would like to add additional users to our SAP Business Network account.