User locked out from SAP Business Network for providing an incorrect Multifactor Authentication (MFA) passcode multiple times.

1.If you are a sub-user in SAP Business Network, Contact your account administrator in SAP Business Network. This person has the ability to unlock your account, so you can access SAP Business Network again.

2.If you are a supplier admin user in SAP Business Network, Contact SAP Business Network Customer Support to get help. If you are a buyer admin user, ask your DSC to contact SAP buyer support team to get help.

When Multifactor Authentication (MFA) is enabled for an organization, users must install an authenticator application such as SAP Authenticator from iTunes (for iOS devices) or from Google Play (for Android devices) in their hand-held devices to generate a time-based verification code (also called time-based one-time password).

Note that only your account administrator can enable MFA for login in SAP Business Network.

For more information refer to:

SAP Help Portal > SAP Business Network for Trading Partners > Seller Account Settings and Profile Configuration > Seller Account Settings and Profile Configuration > User and Roles > Multifactor Authentication

SAP Ariba > What's New in SAP Procurement and SAP Business Network - 2021 > SAP Ariba 2102 Features > General Features > SI-1110: Multi-Factor Authentication for User Login to SAP Business Network

SAP Business Network for Procurement & Supply Chain > Pre Log & Login
SAP Business Network for Procurement & Supply Chain > Registration & Onboarding