Welcome to the
Air Canada Supplier Information Portal
Welcome to the Supplier Information Portal which provides information for all suppliers conducting business with Air Canada. For your organization, this means the traditional way of transacting with us is changing fundamentally. On this site, you will find information regarding the transformation and several tools to help answer any of your questions.
Click here to view how the collaboration with SAP Business Network will benefit you as a supplier.
- How do I register, configure my account, or transact with Air Canada? Contact the SAP Business Network Enablement Team or the SAP Business Network Supplier Enablement Helpdesk at +1 800-974-4899 (North America only).
- My account is not working properly and I have a technical issue: Contact the SAP Ariba Customer Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to SAP Ariba Support. Be as clear as possible in your communication and provide any screenshots to expedite your request.
- Video on how to submit a case to the Ariba Support team, Help Center Overview.
- Business questions? Contact Air Canada’s Team by completing this form.