FAQ KB0403525
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What is the expected workflow of a receipt?
Symptom

What is the expected workflow of a receipt?


Resolution

Receipts are created once the order moves to Ordered status. There are two different statuses for receipts:

  1. Main Status
    1. Composing
      • This is the initial status of a manual receipt, and is when the approval flow will be triggered.
      • Requester is expected to edit and submit these receipts.
      • Users with enough permissions can also edit and submit the receipts.
      • To submit the document, the requester will have to Receive at least one quantity of the line item.
      • the Receipt will remain in Composing status even after clicking Submit. The requester will be added as the first approver.
    2. Submitted
      • Once the first approval of a receipt is completed by the requester, it moves to Submitted state.
      • Usually the first approver in the approval flow is the Requester, and this node will be approved if the Requester submits the Receipt.
    3. Approved
      • Once all the approvals are done, Receipt will move to Approved state, which is the final main status.
  2. Processing Status
    1. Processing
      • This status will be after the Receipt is sent to the ERP and awaiting acknowledgement.
      • If the Receipt fails with ERP Push Errors, it will move to Awaiting Processing status.
      • In this case, you need to review these Errors and take action so that the ERP doesn’t send errors to Ariba.
      • Receipts will try to send up to 25 times to the ERP then stopping (default configuration).
      • Before the 25 attempts are up, you will need to perform the corrective action on the ERP side.
      • Refer to handling receipts that are failing to send to the ERP for details.
    2. Awaiting Processing
    3. Processed
      • Receipt moves to Processed status after the export to ERP is successful.

See Also


Applies To

Purchasing > Receiving

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