What is the expected workflow of a receipt?
What is the expected workflow of a receipt?
Receipts are created once the order moves to Ordered status. There are two different statuses for receipts:
- Main Status
- Composing
- This is the initial status of a manual receipt, and is when the approval flow will be triggered.
- Requester is expected to edit and submit these receipts.
- Users with enough permissions can also edit and submit the receipts.
- To submit the document, the requester will have to Receive at least one quantity of the line item.
- the Receipt will remain in Composing status even after clicking Submit. The requester will be added as the first approver.
- Submitted
- Once the first approval of a receipt is completed by the requester, it moves to Submitted state.
- Usually the first approver in the approval flow is the Requester, and this node will be approved if the Requester submits the Receipt.
- Approved
- Once all the approvals are done, Receipt will move to Approved state, which is the final main status.
- Processing Status
- Processing
- This status will be after the Receipt is sent to the ERP and awaiting acknowledgement.
- If the Receipt fails with ERP Push Errors, it will move to Awaiting Processing status.
- In this case, you need to review these Errors and take action so that the ERP doesn’t send errors to Ariba.
- Receipts will try to send up to 25 times to the ERP then stopping (default configuration).
- Before the 25 attempts are up, you will need to perform the corrective action on the ERP side.
- Refer to handling receipts that are failing to send to the ERP for details.
- Awaiting Processing
- Processed
- Receipt moves to Processed status after the export to ERP is successful.
- Receipts must be submitted by the Requester.
- Receipts can only move forward in status and cannot be canceled or edited.
Purchasing > Receiving