Where can I find guidance on consulting related topics for Cloud Integrations?

What is a consulting request?

• A question or a list of questions regarding product functionality that are not related to an error or incorrect behavior of the system.
• Queries related to system implementation and configuration. 
• Queries related to business decisions about any scope of the integration flow and functionalities.
• Queries/implementation requests related to customizations via BADI (Business Add-Ins).
• Request for performing mappings or to provide guidance on how to perform the mapping on CIG that are not related to tool limitation.
• Request for investigating issues caused by mappings deployed on customer's mapping tool.

Where can I find information about those topics?

• Access SAP Ariba CIG (CIG) Community: Ask our experts a question, engage with other community members, follow latest blogs and stay up-to-date with the latest announcements and features.
• Find CIG related documentation in CIG help portal:
• SAP Ariba Cloud Integration Gateway Installation guide.
• SAP Ariba Cloud Integration Gateway Overview guide.
• SAP Ariba Cloud Integration Gateway Configuration guide.
• Find CI9 related documentation in the Ariba Connect Portal.
• You can also search by related articles and solutions in the knowledge base.
• Overview of the services offered by SAP or by one of our partners, please see our SAP Ecosystem In a Nutshell document described in SAP Note 1054121.

Where can I find documentation for CIG mapping tool:

• Documentation for the SAP Ariba Cloud Integration Gateway Mapping Tool.
• 2835469 - FAQ CIG Mapping Tool - Cloud Integration Gateway
• How to use the Cloud Integration Gateway (CIG) mapping tool?

You can also reach out to your CEE designated contact if you need to engage an integration consultant.

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