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FAQ KB0402507
Where can I find guidance on consulting related topics for SAP Ariba Cloud Integrations?
Symptom
Where can I find guidance on consulting related topics for SAP Ariba Cloud Integrations?
Resolution
What is a consulting request?
- A question or a list of questions regarding product functionality that are not related to an error or incorrect behavior of the system.
- Queries related to system implementation and configuration.
- Queries related to business decisions about any scope of the integration flow and functionalities.
- Queries/implementation requests related to customizations via BADI (Business Add-Ins).
- Request for performing mappings or to provide guidance on how to perform the mapping on the SAP Integration, Managed Gateway Mapping Tool that are not related to a tool limitation.
- Request for investigating issues caused by mappings deployed on customer's Mapping Tool.
- Issues arise after system refresh due to incorrect configurations (for example, wrong configuration in the SAP Cloud Connector).
Where can I find information about those topics?
- Access SAP Integration Suite, managed gateway for spend management and SAP Business Network (CIG) Community: Ask our experts a question, engage with other community members, follow the latest blogs, and stay up-to-date with the latest announcements and features.
- Find SAP Integration Suite, Managed Gateway documentation in the help portal:
- SAP Integration Suite, Managed Gateway for Spend Management and SAP Business Network Installation Guide.
- SAP Integration Suite, Managed Gateway for Spend Management and SAP Business Network Overview Guide.
- SAP Integration Suite, Managed Gateway for Spend Management and SAP Business Network Configuration Guide.
- Find CI9-related documentation in the Ariba Connect Portal.
- You can also search for related articles and solutions in the knowledge base.
- Overview of the services offered by SAP or by one of our partners, please see our SAP Ecosystem In a Nutshell document described in SAP Note 1054121.
Where can I find documentation for the SAP Integration Suite, Managed Gateway Mapping Tool:
- Documentation for the SAP Integration Suite, Managed Gateway Mapping Tool.
- 2835469 - FAQ Mapping Tool - SAP Integration Suite, Managed Gateway
- How to use the SAP Integration Suite, Managed Gateway Mapping Tool?
You can also reach out to your CEE-designated contact if you need to engage an integration consultant.
Applies To
SAP Integration Suite Managed Gateway