Welcome to the Novartis Supplier Information Portal


Welcome to the Novartis Supplier Information Portal. This portal provides information for all suppliers conducting business with Novartis. You will find information regarding the transformation as well as a number of tools to help answer any of the questions you may have.

>> IMPORTANT CHANGE: New guide for Ariba Supplier Account, order & invoice management << 

>> The Standard Account Self-Help Portal provides additional guidance in multiple languages <<

Before you start invoicing:


Novartis eInvoicing Journey

Why Ariba Network?

Country-specific information



Click on below hyperlinks to learn more about important configuration steps: 

These steps are also mentioned in the configuration section of the Novartis Supplier Guide.

Ready to start invoicing? 

Transacting on Ariba Network

The following sections guide you through some details about invoicing on Ariba Network: 

These instructions are also available in the transaction section of the Novartis Supplier Guide

!! Please be aware that the e-Invoice created on Ariba Network is the legal document. Make sure to archive it for your auditing needs !!

Video corner

If you prefer watching videos, here are some training resources

Video tutorials 

Watch our detailed webcast about invoicing on Ariba Network (45 min)
English - GermanFrench

Understanding the Supplier Fee Schedule (for Enterprise Account)

English - German - French - Italian - Spanish

Need help and support?

Support teams

For technical and account-related questions: contact SAP Ariba Support

For business related questions please reach out to: 

Frequently Asked Questions


Integration Corner

Multiple options are available to further automate your transactions with Novartis, including the semi-automated upload of PDF invoices and a full system-to-system connection.

If you choose to integrate, please reach out to to mention your interest and start an integration process.

Below documentation could be relevant too: 

An Integration Specialist from SAP Ariba will also be in touch with you for support and guidance.


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