FAQ KB0398851
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How do I downgrade my fully enabled account to a Standard account?
Symptom

How do I convert/downgrade my fully enabled Enterprise account to a Standard account?


Resolution
  1. In the upper-right corner of the application, click [user initials] > Convert to Standard Account.
  2. Review the differences between Enterprise and Standard accounts and eligibility requirements.
  3. If you'd like to continue with downgrading, click Check eligibility now.
  4. Check the Status column to ensure your account is eligible for downgrade.
    • Perform the Action next to any criteria that did not pass eligibility.
    • Click Re-check eligibility now to ensure all actions have been taken.
  5. Once your account meets all criteria, click Convert now and confirm.


See Also

If you experience an error or do not see the option to Convert to Standard, see What if my account isn't eligible to Convert to Standard?

For more information on the difference in capabilities between a Standard Account and Enterprise Account, refer to benefits of an Enterprise account.



Applies To

SAP Business Network for Procurement & Supply Chain
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > Subscription fees

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