How do I change the SAP Ariba Network subscription billing contact?

The main SAP Ariba Network subscription billing contact is the account administrator. To add additional billing or dunning contacts:

1. In the upper-right corner of the application, click [user initials] > Service Subscriptions.
2. On the Contacts tab, click Add Contact.
3. Specify the type of contact (billing contacts receive notifications about invoices when payment is due, dunning contacts receive notifications about invoices when payment is past due). You can add up to three of both the billing and dunning contacts with a maximum of six contacts.
4. Enter the user information.
5. Click Submit.

For additional information you can also check our Portal Ariba Network Portal for Suppliers where you would find information about Ariba, Billing and helpful articles explaining how to manage your Ariba Account.

To access Service Subscriptions, you must be an account administrator or a user with the Premium Membership and Services Management permission.

There are three types of contacts:

• Admin Contact: person with authority to handle any changes on the account
• Billing Contact: person will receive notifications about invoices that have been issued when payment is due
• Dunning Contact: person will receive notifications about invoices where payment is past due (Collections/Dunning letters)

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