Purchase Orders (PO) are failing to reach the supplier integrated system. The PO History tab shows the error message below.

Error: PO-11: Cannot deliver order. Terminal error code for PO status: Couldn't parse document?

The supplier's integrated system is sending back an invalid response.

You need to review with your IT and integration team to learn why they are sending an invalid cXML response. For your POs not to be marked as Failed in SAP Business Network, the supplier's integrated system needs to send back a successful 200 status code.

Once the issue has been addressed, you can resend.

Example of a correct cXML response

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.2.014/cXML.dtd">

<cXML payloadID="994994" xml:lang="en" timestamp="2002-03-12T18:39:09-08:00">

<Response>

<Status code="200" text="OK"/>

</Response>

</cXML>

For additional information on cXML integration, see the cXML solutions guide.

See this list of common integration errors for a list of common similar errors and their resolution.

SAP Business Network for Procurement & Supply Chain > Transaction Documents
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)