常見問題 156139
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Why am I seeing an unexpected error (ANERR)?
Question

Why am I seeing an unexpected error (ANERR)? Error: "An unexpected error occurred. If you need assistance, Contact Ariba Customer Support with the Error Reference Number: ANERR - 10000000000000000012345678"

Answer

An unexpected error can occur when:

To resolve this error:

  1. Delete the cache, cookies, and browsing history of your Internet browser.
  2. Close all browser windows.
  3. Open a new browser window and log into your account via an SAP Ariba login page

If this error persists please contact SAP Ariba Customer Support with the ANERR number and the steps to follow to replicate the error.


適用產品

SAP Ariba Contracts
SAP Ariba SIPM
SAP Ariba Sourcing

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