Support Note KB0393566
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Why am I receiving the error "Supplier not configured for this type of cXML transaction" for order confirmations/ship notices
Symptom

My commerce eXtensible Markup Language (cXML) or Electronic Data Interchange (EDI) order confirmation or ship notice produces the following error message:

Supplier not configured for this type of cXML transaction.


Cause

You have not configured the appropriate routing method for order confirmations or ship notices.


Resolution

To configure the routing method for documents other than invoices:

  1. Click on [User Initials] > Settings
  2. Select Electronic Order Routing under Network Settings in the pull-down menu.
  3. Scroll down to the Other Document Types section, and select cXML or EDI for the Order Response Documents.
  4. Click Save.

This allows you to send any outbound document without any issues.


See Also

If you have custom routing configurations for your customers, this configuration needs to be changed in your Company Settings > Customer Relationships menu option.Refer to How do I enable customer-specific purchase order routing? for step by step instructions on enabling and changing customer-specific routing configurations.



Applies To

SAP Business Network for Procurement & Supply Chain > SAP Business Network Integrations > CXML Orders
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)
Transaction Documents > Transaction Document Administration > Transaction Document Administration Orders

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