How do I reopen a fully received purchase order to do negative receiving?

You can complete negative receiving by following these steps:

1. Select Manage > Receive, and search for the purchase order.
2. Click Reopen Order.
3. Specify the appropriate values in the Accepted and Rejected fields, as needed.
   
   For example, assume you previously accepted 10 items for a purchase order line item, but now you need to reject 2 of those items. To accept only 8 of 10 items and reject the remaining 2, enter "-2" in the Accepted field and "2" in the Rejected field. This means that out of the total 10 items that you received, you now want to accept only 8. It is important to note that a negative value in the Accepted field does not automatically mean this value has been rejected; you must still specify the positive quantity in the Rejected field.
   Assuming that after you specify 2 items are rejected, and 8 are accepted, you find out that there was a miscalculation & you only have 7 accepted items, in this case you will need to create a new receipt, and enter "-1" in the Accepted field, this time, leaving the Rejected field unchanged.
   What applies to the Accepted field, also applies to the Rejected field, i.e. you can negatively receive the rejected values.
   
   
4. Enter the Goods Return Tracking Number, and click Submit.
5. On the Additional Info page that appears, enter any additional information that is required, and click Submit.

The Summary page displays the total quantity accepted and rejected.

You can also reopen the purchase order when viewing the purchase order details, the user need to have access to the Close Order functionality:

1. Access the purchase order, and click Close.
2. Select Order Closed For Receiving from the pull-down menu, and click OK.
3. Click Reopen on the Summary page of the purchase order.
4. Click Receive to make the necessary corrections.

For further information, please refer to following:

• How is the Total Received calculated for each receipt line item?
• Receive page fields
• Topics about receiving
• Fully-received orders
• Partially-received purchase orders
• Why are users unable to see the Reopen Order option from the Receive UI?

Purchasing > Receiving
Purchasing > Receiving > Receiving Types