Individuals with Requester access cannot view the auto-received Purchase Orders (PO) from the Manage -> Receive UI. This prevents them from returning an item that was auto-received by the system. It appears individuals assigned to the Purchasing Manager group are able to view auto-received POs. What could be the cause of this issue?

The Manage > Receive UI will show end-users POs based on the following conditions:

• The PO does not have a next version
• The PO is not in Canceled status
• The Receipts (RC) are in Approved or Composing status
• The RC (any of them if there are multiple) has the user, or any group or list that contains the user, in the approval flow

Since auto-receiving doesn't require any approvals, the end-user will not be able to view the Reopen Order option or even find the PO when going through Manage > Receive.

This can also apply to:

• Central receiving & the Requester is not on the approval node
• Any other form of receiving where the end-user is not on the approval flow of any of the previous or current RCs

Receipts are different from other documents in the following ways:

• The approval flow is what keeps the RC in Composing status
  • That's why auto-receipts are created in Submitted status
• The first approver on the approval flow of a RC is the receiver
  • That's why when other users try to submit the RC and they're not approvers, it stays in Composing status

Other users might be able to search for the PO if they have additional permissions, e.g. they're part of the Purchasing Manager group, that's because some of these conditions will not apply to them since they have additional of permissions that allows them to view and search more documents than the average end-user.

Purchasing > Receiving > Receiving Types