FAQ KB0393023
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How do I view my customer's catalog validation preferences?
Symptom

How do I view my customer's catalog validation preferences?


Resolution

There are two ways to view your customer's catalog validation preferences:

In the Customer Relationships section:

  1. In the upper-right corner of the application, click [your initials] > Settings and select Customer Relationships.
  2. Select Actions > Catalog Validation Preferences next your customer's name.
  3. Click one of the View Buyer Specific Validation Rules links to access your customer's site.
  4. View the catalog validation rules and/or download the customer's Catalog Interchange Format (CIF) template.

From a validating catalog:

  1. Click the Catalogs tab.
  2. Click the name of the catalog to be validated.
  3. Navigate to the Subscriptions step of the catalog process.
  4. Click View next to your customer.
  5. View the catalog validation rules and/or download the customer's Catalog Interchange Format (CIF) template.
Additional Information

As a best practice, view your customer's catalog rules before uploading a catalog. In some cases, when you punch in to your customer's site for the first time to access the site, you receive the following error:

Cannot access customer's site. Your buying organization must approve your access to their system before you proceed with this action. Please try again later.

This error only occurs when your customer has not yet approved your access to the site. Contact your customer to request access.



Applies To

SAP Business Network for Procurement & Supply Chain > Catalogs > Catalog Validation

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