Support Note KB0392988
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Document fails to route to the SAP Business Network due to No relationship with Supplier error
Issue

A document such as an invoice, purchase order, or payment proposal request, fails to route to a supplier's account on SAP Business Network due to the following error message: No relationship with Supplier.

Resolution

You'll need to send a trading relationship request for your supplier. They may need to accept your request manually, depending on their SAP Business Network account configuration.

After a trading relationship is established, the document is sent successfully to SAP Business Network, unless it has permanently failed in SAP Ariba Buying solutions. If the documents History tab indicates a permanent failure, there are still corrective actions you can take.

Newly created documents will route successfully to the supplier's account on SAP Business Network.

Cause

When checking on SAP Business Network, this supplier's account did not have any trading relationships. While the supplier setup in SAP Ariba Buying solutions is correct, you did not add this supplier as a trading partner on SAP Business Network.

Additional Information

See also Why did a document sent to my supplier fail with the error "No relationship with supplier", if we already had a trading relationship?.


Applies To

Purchasing
SAP Business Network for Procurement & Supply Chain

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