Why is my SAP Business Network account suspended and how do I restore/reinstate/unsuspend it?

A chargeable SAP Business Network supplier account may be suspended for one of the following reasons:

• Failure to remit payment for SAP Business Network service fees.
• Failure to replace an invalid credit card for Enterprise subscription packages.
• The Tax ID is missing or invalid in the Company Profile.

Restore your suspended account by making a payment for outstanding SAP Business Network service fees.

If the account has been suspended due to a missing Tax ID, enter TAX ID by following How do I add or update my company's Tax ID/VAT ID number to my account?

While your account is suspended, you will not be able to:

• Receive other incoming documents.
• Send invoices or other outgoing documents like Order confirmations.
• Update supplier catalogs.

Visit SAP Business Network Portal for Suppliers for more information about how to manage your SAP Ariba Account.

Please refer to How long does it take to restore a suspended account?

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Notification or routing
SAP Business Network for Procurement & Supply Chain > Subscription fees