Why is my SAP Business Network supplier account suspended and how do I restore/reinstate/unsuspend it?

SAP Business Network.

A chargeable SAP Business Network supplier account may be suspended for one of the following reasons:

• Failure to remit payment for SAP Business Network service fees.
• Failure to replace an invalid credit card for Enterprise subscription packages.
• The Tax ID is missing or invalid in the Company Profile.

Restore your suspended account by making a payment for outstanding SAP Business Network service fees.

If the account has been suspended due to a missing Tax ID, enter TAX ID by following How do I add or update my company's Tax ID/VAT ID number to my account?

The following features will be disabled during suspension:

• Disable invoicing as the consequence for non-payment.​
• PO Flip: Invoicing button in supplier UI will be greyed out.​
• Integrated invoice: will be rejected by Network with 400 error code​.
• Suspended suppliers are not allowed to add new Buyer relationships​.
• Once a supplier settles all outstanding fees, invoicing will immediately become available.
• Suppliers will continue to receive pre-suspension notifications.

Visit SAP Business Network Portal for Suppliers for more information about how to manage your SAP Ariba Account.

If you've already paid the outstanding fees but your account remains suspended, please refer to How long does it take to restore a suspended account?

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Notification or routing
SAP Business Network for Procurement & Supply Chain > Subscription fees