If the PO is not found in Ariba, you will not be able to submit the invoices. You need to submit the invoices to ap.invoice.finance@starhub.com. Please be noted, you are not able to submit invoice amount greater than the GR amount.
Key in Invoice No., Invoice Date and Supplier Tax ID – GST registration number /UEN.
Remark: Do not create duplicate invoice number for resubmit of invoices due to rejection from previous submission. Please add some additional character(s) at the end to make it not duplicated with the invoice number already submitted.
For example, invoice "INV1234" was submitted and rejected. You can use "INV1234-2" as invoice number when re-submitting a new invoice.
Select Line Level Tax Please do not choose Header Level tax for GST as it will be rejected
Input Supplier ID and select Address as StarHub Group of Companies
In the line item option, ensure that the check box are ticked as below:
In Line Item Actions button > Choose Tax
Select Tax Category P7 – 7% GST in SGD F7 – 7% GST in Foreign Currency P8 – 8% GST in SGD F8 – 8% GST in Foreign Currency C7 – Customer Accounting (This is only for Prescribed Goods) C8 – Customer Accounting (This is only for Prescribed Goods) PO – Out of scope Purchase
Select Add to Header button on top of screen and select Attachment to upload invoice.
Go to the attachment > choose file to upload
After invoice upload successfully, you will see following screen.
Click Update button to validate and fix any error then click Next to continue
