I received a Purchase Order (PO) sent through a private/temporary account and I need to know the steps to handle it properly.

SAP Business Network

When a PO is sent to a private/temporary account, you will receive an email containing the information required to convert this account into a public account, allowing you to process the PO.

Follow these steps to convert the private account into a public:

1. Open the New Account Registration page from the email you received.
2. Enter the SAP Business Network ID (ANID) in the Temporary ID field.
3. Enter the Secure Code in the Secure Code field.
4. Choose one of the following options:
   • Use Existing Account: if you already have an account and are either the administrator or a sub-user with the Trading Invitation Account Merge permission.
   • Create New Account: if you do not have an existing account, complete the requested information to register.
5. Click Save.

If your email contains a Process Order button instead of the Temporary ID and Secure Code, simply click the Process Order button and follow the instructions in Step 4 to accept the PO.

The email with this information is sent to the address chosen by the buyer. If you did not receive it, please confirm with your buyer which email was used.

For guidance on updating the email of a private account, please check How do I change the email address on a private account?

To update the email address the buyer set, check How do I change the email address on a private account?

If an error occurs while consolidating the account, please check Error: Failed to consolidate the account. Please make sure that the entitlement Allow Multiple Private IDs per Supplier is enabled for your buying organization.

If, while processing the private/temporary account, a warning appears stating that you already have an existing account, please refer to Warning: "We have noticed that there may already be an SAP Business Network account registered by your company. Please review before you create a new account."

SAP Business Network for Procurement & Supply Chain > Pre Log & Login
SAP Business Network for Procurement & Supply Chain > Supplier Enablement
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)