Symptom

I need to obtain more information regarding a Questionnaire that I have filled, which is listed as Pending Approval, but I don't know who to contact for approval or more information.

Environment

SAP Ariba Cloud Edition

Cause

Lack of information about who and how to contact the persons responsible for analyzing and approving my questionnaire.

Resolution

When searching for information regarding analysis and approval of the questionnaires, the Buyer is the most suited contact to assist. This can be done within the UI, by utilizing the Compose Message option:

1. Access Ariba Spend Management site
2. In the Questionnaires tab, access the affected Questionnaire
3. At the top-left side of the screen, click Event Messages
4. Click Compose Message
5. Write your message as necessary and click Send

This action will trigger an email directed towards the Project Team on the buyer's side, which will be able to properly inform you regarding your questionnaire's status.

See Also

Who do I contact when I have a question or issue? Ariba or Customer?

How to submit / update my supplier registration questionnaire?

Supplier Onboarding via Registration Questionnaire:

<< Email Invitation from a Buyer

<Current> Responding to a Registration Questionnaire

>> Request for Proposal (RFP) Process

>> Establishing a Trading Relationship Process

>> Completing Enablement Tasks

Keywords

supplier registration questionnaire, questionnaire, support, buyer, client, pending approval, questionnaire status, update, rejected, approved

Personas

Supplier

Components

BNS-ARI-SLP, BNS-ARI-SLP-MQ, BNS-ARI-SLP-REG

Supplier Lifecycle & Performance, Supplier Lifecycle & Performance > Modular Questionnaire, Supplier Lifecycle & Performance > Supplier Lifecycle & Performance Registration