Why is my account pending suspension because of missing VAT/TAX ID when the TAX ID already is in the account under company profile?

Business Network

Since the start of 2025 the tax team has rolled out the tax enforcement flow for around 40 different countries. If the TAX/VAT ID information is missing, the account will be suspended. TAX/VAT ID should be entered as mandatory information both in company profile and in additional entities in order for the account to have full legal eligibility.

You can update the tax information in the Company Profile and Additional Entities, under the Tax/VAT information:

1. Click [user initials] in the upper-right corner of the application.
2. Click on Company Profile.
3. On the left-hand side, click on Additional Entities.
4. Click on Create button.
5. Under the Legal and Tax Information section, you can enter your Tax ID or/and VAT ID.
6. Click Save.

This Tax ID/VAT ID will then populate automatically in each invoice that you create.

If you do not have access to update your company's profile, contact your account administrator to update this information. Click [User Initials] > Contact Administrator to view your admin's information.

How do I add or update my company's Tax ID/VAT ID number to my account?

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)