---
article_id: KB0953588
article_type: FAQ
component_ids:
  - BNS-FG-LOG-PSW
  - BNS-FG-LOG-USN
component_descriptions:
  - Fieldglass > Logon > Logon - Password Reset
  - Fieldglass > Logon > Logon - Username
products:
  - SAP Fieldglass Vendor Management System
personas:
  - Buyer
  - Program Management Office
  - Supplier
  - Worker
language: en
created: 2026-08-12
updated: 2026-08-12
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0953588
connect_url: https://support.ariba.com/item/view/KB0953588?min=1
sap_for_me_url: https://me.sap.com/notes/KB0953588
---

# How to determine which SAP Fieldglass URL to use for your sign-in

## Symptom

- I am not sure which URL I should use to sign into SAP Fieldglass
- What SAP Fieldglass domain should I use?
- My username and password are correct, but it is not allowing me to login

## Resolution

Determine your SAP Fieldglass domain based on Instance and User Type:

- **EU Instance:**
  - EU suppliers and workers all use the EU SAP Fieldglass Network URL: [www.eu.fieldglass.cloud.sap](https://www.eu.fieldglass.cloud.sap)
  - EU Buyer users have a URL that is specific to the buyer: xxxx.eu.fieldglass.cloud.sap (where xxxx is your company code)
- **US Instance:**
  - US suppliers and workers all use the US SAP Fieldglass Network URL: [www.us.fieldglass.cloud.sap](https://www.us.fieldglass.cloud.sap)
  - US Buyer users have a URL that is specific to the buyer: xxxx.us.fieldglass.cloud.sap (where xxxx is your company code)
- **AU Instance:**
  - AU suppliers and workers all use the AU SAP Fieldglass Network URL: [www.au.fieldglass.cloud.sap](https://www.au.fieldglass.cloud.sap)
  - AU Buyer users have a URL that is specific to the buyer: xxxx.au.fieldglass.cloud.sap (where xxxx is your company code)
- **AE Instance**
  - AE suppliers and workers all use the AE SAP Fieldglass Network URL: [www.ae.fieldglass.cloud.sap](https://www.ae.fieldglass.cloud.sap)
  - AE Buyer users have a URL that is specific to the buyer: xxxx.ae.fieldglass.cloud.sap (where xxxx is your company code)

## Keywords

URL, password reset, sign in, log in, login not working after password reset, access, url