---
article_id: KB0928673
article_type: Support Note
component_ids:
  - BNS-FG-SBP-FYI
component_descriptions:
  - Fieldglass > Support Best Practices > Support Best Practices - Information
products:
  - SAP Fieldglass Vendor Management System
personas:
  - Supplier
  - Worker
language: en
created: 2026-08-12
updated: 2026-08-12
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0928673
connect_url: https://support.ariba.com/item/view/KB0928673?min=1
sap_for_me_url: https://me.sap.com/notes/KB0928673
---

# Error: You are not authorized to log into this area. Please proceed to your default SAP Fieldglass gateway

## Symptom

- Worker or supplier users encounter the Error: You are not authorized to log into this area. Please proceed to your default SAP Fieldglass gateway when attempting to sign in.
- I don't know what my default SAP Fieldglass gateway is or how to access it

## Cause

- You are not using the correct URL for your user type
- Workers and Suppliers sign into the SAP Fieldglass Network
- If you have bookmarked a Time Sheet instead of the sign in page, you may be redirected to the wrong gateway
- Using the Back button after registration or a password reset may also bring you to the Buyer gateway instead of the Worker/supplier gateway

## Resolution

Try to sign in using one of the below URLs, based on the region of your Buyer:

- NA instance: [www.us.fieldglass.cloud.sap](https://www.us.fieldglass.cloud.sap)
- EU Instance: [www.eu.fieldglass.cloud.sap](https://www.eu.fieldglass.cloud.sap)
- AE instance: [www.ae.fieldglass.cloud.sap](https://www.ae.fieldglass.cloud.sap/)
- AU instance: [www.au.fieldglass.cloud.sap](https://www.au.fieldglass.cloud.sap/)
- SA instance: [www.sa.fieldglass.cloud.sap](https://www.sa.fieldglass.cloud.sap/)

## See Also

- [KB0888454 - What URL should suppliers and workers use for SAP Fieldglass Hyperscaler?](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0888454)
- [KB0639758 - I entered the correct username and password. Why can't I sign into SAP Fieldglass?](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0639758)

## Keywords

URL, worker, login, supplier, error, message, sign in, time sheet, timesheet, access, wrong, cannot, gateway, gateway error, wrong gateway, incorrect gateway