I have Purchase Orders stuck in Ordering or Canceling status in SAP Ariba Buying and Invoicing and I am unable to resend them. This occurs in the following scenarios:

• The EP number is not available in Managed Gateway for Spend & Network
• The Purchase Order export request has not reached the middleware
• The Purchase Order is in Permanently Failed status

I want to know how to resend these stuck Purchase Orders.

SAP Ariba Buying & Invoicing

By default, the resending of stuck Purchase Orders is disabled. The feature CP-19278 must be enabled and configured to allow resending of Purchase Orders stuck in Ordering or Canceling status.

Prerequisites

• You must configure the Application.Purchasing.SetHoursToEnableResendingOfStuckPurchaseOrders parameter. The default value is -1, which indicates that stuck Purchase Orders cannot be resent. Set this to the number of hours after Purchase Order creation from which resending is allowed.
• You must be assigned to the Purchasing Approvable Resend Administrator group. Users in this group can resend a Purchase Order if the hours since its creation exceed the value set in the parameter above, and if the Purchase Order is still being sent or has Permanently Failed.
• The Resend Order button is available on the Purchase Order summary screen only, not on the Purchase Requisition summary screen. If the Purchase Order is stuck with ERP and no OrderID is available, follow the steps below to locate the Purchase Order summary screen.

Procedure

1. Go to Search.
2. Select Purchase Orders in the Type field.
3. Enter the Purchase Requisition number in the Requisition ID filter.
4. Click Search.
5. Click the Purchase Order title hyperlink from the results.
6. Click Resend Order.
7. Clicking Resend Order marks the Purchase Order for resending — it is not resent immediately. Wait at least one hour to confirm whether the Purchase Order was successfully resent to the destination system.

SAP Help Portal: CP-19278: Enhanced Resending of Purchase Orders Stuck in Ordering or Canceling State

Feature at a Glance Enhanced Resending of Purchase Orders Stuck in Ordering or Cancelling State (CP-19278)

KB0755756: How to resend multiple Purchase Orders (POs) stuck in Ordering or Canceling status?

Purchasing > Purchase Orders > Change Orders
Purchasing > Purchase Orders > Ordering Methods
Purchasing > Requisitioning